Terms of use

Last updated: 15 November 2026

These terms apply when you use BenchCircle, including benchcircle.co.uk and the app at app.benchcircle.co.uk. By creating an account you agree to them. Please also read our Privacy notice.

1. Who we are

BenchCircle is run by Zain, trading as BenchCircle (a limited company is being set up and these terms will be updated with its details). Contact us at hello@benchcircle.co.uk.

2. Business users only

BenchCircle is for UK businesses that buy, sell, repair or supply devices and parts. You must be 18 or over and use BenchCircle for your business, not as a consumer. If you sign up for a business, you confirm you are allowed to act for it.

3. Verification

We check every business before it can trade, for example with a short call. We may ask for proof of your business, and we may refuse, pause or remove an account at our discretion, especially to keep the network safe.

4. Our role

BenchCircle introduces traders to each other. We are not a party to any deal between members. We do not own, hold, inspect or guarantee any goods, parts or repair work, and we do not handle payments. Price, payment, delivery, returns and warranty are agreed directly between the members involved, and each member is responsible for keeping to what they agree.

Verification lowers the risk but does not guarantee that a member is honest or able to deliver. Use your own judgement, check goods, and agree important terms in writing before you pay or hand over stock.

5. What you must not do

• Offer, buy or repair stolen goods, or devices reported lost or stolen or blacklisted on an IMEI register.
• Hide or misdescribe a device lock (such as Activation Lock or iCloud lock), a blacklist status, a fault, the grade or whether a part is genuine or a copy.
• Sell counterfeit goods or anything else that is illegal to sell in the UK.
• Pass on a device that still holds someone else’s personal data. Wipe devices before you sell or return them, as data protection law requires.
• Post false information, leave fake or unfair ratings, or rate yourself through another account.
• Use other members’ contact details for anything other than the deal you agreed, or send them spam.
• Harass other members, misuse the service, or try to get around our security.

6. Repair jobs

For repair work, agree in writing before work starts: the price per unit, who supplies parts, the turnaround, how devices are delivered and returned, and any warranty on the work. The member holding a device is responsible for looking after it.

7. Ratings

Ratings must be honest and based on a real deal. We may remove ratings that break these terms.

8. Fees

BenchCircle is free to join while we launch. We take no commission on deals. If we introduce paid plans, we will tell members at least 30 days before any charge applies, and you can close your account before then.

9. Your content

You keep ownership of what you post. You allow us to show it to other members and use it to run BenchCircle. Make sure you have the right to post it.

10. Problems between members

If a deal goes wrong, try to sort it out directly with the other member first. Tell us about any member who breaks these terms. We may look into it and pause or remove accounts, but we do not have to settle disputes or pay for losses.

11. Our liability

We provide BenchCircle as it is and do not promise it will always be available or free of errors. We are not responsible for deals between members, or for any loss of profit, business or data. Our total liability to you is limited to £100. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

12. Ending your account

You can close your account at any time by emailing us. We may suspend or close an account that breaks these terms or puts other members at risk.

13. Changes

We may update these terms. We will tell members about important changes before they take effect. If you keep using BenchCircle after that, the new terms apply.

14. Law

These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.